Legal Policies

1. Information We Collect

a. Personal Information

When you engage with our services, you may provide your name, email address, phone number, company name, and payment details (processed securely through third-party providers).

b. Non-Personal Information

We automatically collect data when you visit our site or use our services, such as IP address, browser type, device type, and pages visited with time spent.

c. Data You Provide for AI Projects

For AI development or consultation services, you may share datasets, business information, or project requirements. We handle such data with strict confidentiality and security measures.

2. How We Use Your Information

We use your information to provide, operate, and maintain our services; improve and personalize your experience; communicate with you about projects, updates, and support; process payments and invoices; conduct analytics; and ensure compliance with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with service providers that process it on our behalf — including Vercel (application hosting), Neon (database hosting), OpenAI (AI-assisted processing of messages you send us), Slack (internal team notifications), Google (analytics, where accepted) and payment processors — as well as business partners (with your consent) and legal authorities (if required by law). Government requests for personal data are handled under our internal data request policy: we review each request for legality, challenge unlawful requests, disclose only the minimum necessary, and document every request.

4. Social Media Messages & AI-Assisted Support

When you message our official accounts on Facebook, Instagram, or other social platforms, we receive your message, your public profile name/username, and a platform-assigned ID through the platform's official APIs (for Meta platforms, in accordance with Meta's Platform Terms). We use this data solely to respond to your inquiry and provide customer support. Messages may receive an AI-assisted reply: our assistant identifies itself as an AI, operates under human supervision through our internal support inbox, and a human team member can join the conversation at any time. Message content is processed by the service providers listed above (hosting, database, and AI processing) and is never used to train AI models, sold, or shared for advertising. To request deletion of your message history, contact info@devorise.com.

5. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. While we take all reasonable measures, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill our services, comply with legal requirements, and resolve disputes.

7. Your Privacy Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion, withdraw consent for certain uses, or request a portable copy of your data. To exercise these rights, contact us at info@devorise.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze traffic. Analytics cookies (Google Analytics) and marketing cookies (the Meta Pixel, which helps us measure and improve our advertising on Facebook and Instagram) are set only after you accept them via the cookie banner, and you can change your choice at any time using the "Cookie preferences" link in the footer — declining also removes these cookies. Strictly necessary cookies (such as the admin session) do not require consent. You can also manage or delete cookies via your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, contact: Devorise AI 📧 Email: info@devorise.com