Retail and e-commerce

Shopping by chat

AI agents take shoppers from search to checkout inside a chat: they find products even with typos or mixed Arabic and English, fill the cart and walk through checkout. The shopper confirms every order.

Your data stays where you choose: on your own servers, in your own cloud account, or with a contracted model provider. We confirm which in writing.

Status:DemoSector: Online retail

How the work moves

  1. A request arrives

  2. Shopping agent

  3. Cart agent

  4. A person approves

  5. Done, and logged

The AI agents

  • Shopping agent

    Answers what the shopper asks for with matching products, even with typos or mixed Arabic and English.

  • Cart agent

    Adds and removes items, and walks the shopper through checkout in the chat.

Where a person approves

The shopper confirms every order and payment, and the store's team handles refunds and exceptions.

What changes

  • Search, cart and checkout happen in one conversation.
  • Search still works with spelling mistakes and mixed languages.

Map one process with us.

We start with one piece of work in your organization, mapped with your team, before any agent exists.

Talk to us

You decide. We answer for it.

All solutions

Looking for this in Jordan? See AI chatbots in Jordan.