Case study · Aqarati X
On Aqarati X's Arabic investment marketplace, Dalia X explains to visitors how the platform works, typed or spoken, and an administrator approves every investment request.
An Arabic-first marketplace with a dashboard for every role, and Dalia X, an AI assistant that explains how the platform works.
Real estate · Jordan
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Dalia X · Aqarati X
Listing
- 2 bedrooms
- 140 m²
- Income property
Price on request
Waits for an administrator
How does investing in a property work here?
In numbers
- 8
- roles, each with its own dashboard
- Counted in the platform's roles at hand-over
- 327
- automated tests
- Run against a real database at hand-over
Watch it work
Dalia X · Aqarati X
Example- Visitor · spoken
How does investing in a property work here?
- Dalia X
You choose a property and send a request to invest. An administrator reviews every request before it goes through.
Is this particular apartment rented out now?
- Dalia X
I can't see individual listings; customer service will answer that on WhatsApp.
The visitor taps “Request to invest”
An investment request waits for an administrator
Administrator's decision
The request waits for an administrator
- What the AI does
- Where it stops for a person
- What it logs
Where a person decides
- An administrator approves every investment request before it goes through.
- Properties that agents submit are reviewed by an administrator before they're listed.
- Payouts to owners go out only after an administrator approves them.
The challenge
Aqarati X wanted one Arabic platform where people can invest in property, follow what they hold and book stays, with each kind of user seeing only what is theirs.
Investors, owners, agents and developers each needed their own view, and visitors needed answers about a listing in plain Arabic.
What we built
- An Arabic-first marketplace for property investment, with an owners' club and bookings for suites and chalets.
- A dashboard for each role: investors, owners, agents, developers and the office team.
- Dalia X, an AI assistant that explains in Arabic how the platform works, its memberships and its terms. Visitors can type or speak; anything else goes to customer service on WhatsApp.
Facing something similar?
Tell us where the work piles up. If it fits, we start with Assess & Design, where we agree what to build and where a person decides.
Talk to usYou decide. We answer for it.